-
Q Q: How do I know which hinge is suitable for me?
A A: Measure the radius angle to find the right size hinge, and determine the position of the hinge and the number of hinges required. Click "Contact Us" to learn more about choosing the right hinge, and we will provide you with guidance. -
Q Q: What are the advantages of customizing products at GEXIN?
A A: GEXIN has had a professional team of stamping and die-casting hardware for more than 10 years, which can accurately understand customers' needs and quickly handle the whole process from design to production, and has cooperated with all major brands. In addition, GEXIN has the technology to process all elements from raw materials to finished products, which reduces the outsourcing link and saves the cost and working period. The whole process of inspection from raw material incoming to finished product shipment can better ensure that the function and surface effect of the product meet the contract standard and support third-party inspection according to international standards, and quality service is guaranteed.
-
Q Q: What is a custom hinge?
A A: Custom hinges can be customized by the hinge manufacturer to include specific hole locations, non-standard lengths, varying opening widths, and many other features. GEXIN specializes in high-end packaging metal parts for watch boxes, perfume boxes, cigar boxes, wine boxes, jewelry boxes, cosmetics, etc. GEXIN can also help with finishes such as polishing and tumbling.
-
Q Q: How long is the specific delivery time?
A A: The delivery time for in-stock products is 7-10 days, while the delivery time for customized products usually takes about 15-30 days.
-
Q Q: What are the payment terms after I place an order?
A A: 30% deposit in advance, 70% payment before shipment.
-
Q Q: How to solve the quality problems of products after the sale?
A A: We will check all goods in detail during the assembly and packing process to ensure there is no product quality problem. If you still have quality problems, please take photos and email us promptly. We will provide you with a satisfactory solution within three days of confirming your problem.
-
Q Q: How can we confirm the quality of the samples before the official production?
A A: 1. We can send samples to you to check the products' quality before placing your order.
2. When we receive your design request, we will make samples for your confirmation after you pay for the mold, and then we will continue our bulk order.
-
Q Q: What is the minimum order quantity?
A A: If you are purchasing a product in stock, the minimum order quantity is 1000 pieces. The minimum order quantity must be 3000 pieces if it is a custom order.
